Thank you for shopping at kelvoxe. We are pleased to offer FREE SHIPPING worldwide on all orders, no minimum purchase required.

Processing Time

All orders are processed within 1‑3 business days after payment confirmation. Processing does not include weekends or public holidays. During peak sale seasons, processing may take slightly longer. We will do our best to ship your items as quickly as possible.

Free Worldwide Shipping

We provide complimentary shipping to nearly every country and region across the globe.
✅ No shipping fees
✅ No order threshold
✅ All products including T‑Shirts and Tank Tops qualify for free delivery

Estimated delivery times after dispatch:

  • United States & Canada: 7‑14 business days
  • Europe: 8‑16 business days
  • Australia, New Zealand: 10‑18 business days
  • Rest of World: 12‑20 business days

Please note these are estimated timelines and not guaranteed delivery dates. Delivery delays may occur due to customs clearance, local postal service workload, unexpected logistics events or international transit circumstances.

Customs & Import Duties

Shipments delivered to international destinations may be subject to import taxes, customs duties or local fees levied by the destination country. These charges are the responsibility of the customer. kelvoxe has no control over these additional costs and cannot predict their amount. We recommend checking your local customs rules before placing your order.

Order Tracking

Once your order ships, you will receive an email notification with your tracking number and tracking link. You can monitor your package status directly via the tracking link. If you have not received your tracking email within 4 business days, please check your spam folder or contact our customer support team.

Undeliverable & Return‑to‑Sender Packages

If a package is returned to us because of an incorrect shipping address, recipient unavailability, or refusal to accept delivery, the customer shall be responsible for any reshipping costs. Please double‑check your full shipping address at checkout to avoid delivery issues.

Lost or Missing Packages

If your tracking shows delivered but you have not received your parcel, please reach out to us within 15 days of the “delivered” status update. We will work with you to investigate the case.